NHAI Issues Guidelines for Upgradation, Maintenance and Smart Monitoring of Toilet Facilities & Parking at National Highway Toll Plazas

The National Highways Authority of India issued guidelines to upgrade, maintain, and digitally monitor public toilet and parking facilities at national highway toll plazas.

• Upgradation will cover flooring, plumbing, sanitary fittings, lighting, ventilation, drainage, signage and other essential amenities.
• Each toll plaza must provide at least one universally accessible toilet unit with barrier-free access.
• Cleaning and desludging of septic tanks, soak pits and sewer lines must be performed using mechanised methods.
• Manual entry into septic tanks, manholes and sewer lines is strictly prohibited.
• Smart monitoring will track water availability, odour, sewage levels, leakages, electricity supply and toilet occupancy.
• User feedback can be submitted via QR codes linked to the Rajmargyatra app and touchscreens.